Amtrak implements changes for Thanksgiving journey

Courtesy photo.

–To safely handle the anticipated increase in travelers on the Amtrak Pacific Surfliner route around Thanksgiving Day, reservations are required for trains traveling between San Diego, Orange County, Los Angeles, Ventura, Santa Barbara and San Luis Obispo counties . Available seats on Pacific Surfliner trains may be sold out. Customers are therefore encouraged to plan in advance and book early.

Reservations are required for travel from Monday, November 23, 2020 through Monday, November 30, 2020 to manage capacity and allow customers to distance themselves from one another while on board. In addition, the Rail 2 Rail program will be suspended during this period. Monthly Metrolink and Coaster passes are not accepted on Pacific Surfliner trains on these dates.

Amtrak monthly and 10-travel tickets can still be used. However, multi-trip ticket holders must confirm each trip (train and date) through the Amtrak RideReserve program on Amtrak.com, the Amtrak app, or an Amtrak agent prior to traveling during the reservation period. This ensures that travelers have the safest, most comfortable journey possible.

If possible, additional cars will be added to increase the number of seats available on selected trains. Ticket sales are limited to allow sufficient space on board each train to allow passengers to keep a physical distance.

The Pacific Surfliner remains dedicated to the safety and wellbeing of passengers and crews during the ongoing pandemic. A number of new safety and cleaning measures have been implemented at stations and on trains. Visit pacificsurfliner.com/safety for more information.

Tips for a safe and smooth journey:

Plan ahead and book early: Visit pacificsurfliner.com/holiday to check availability and book tickets. Tickets can also be purchased from Amtrak.com, Quik-TrakSM ticket kiosks, ticket counters at busy Amtrak stations, the Amtrak app, or by calling 800-USA-RAIL.

Travel responsibly: Follow the safety precautions and all important public health instructions that apply during your trip and at your destination. This includes wearing a mask at all times at stations and on trains, washing your hands frequently or using disinfectants, and staying home if you are sick.

Travel outside the high season: When searching for trips during the reserved period, customers will see a volume percentage next to each travel option so they can get an insight into specific trains that are less crowded. The percentage shown is available in real time when customers search for their move. These percentages adjust dynamically in real time as more passengers reserve.

Cancel if you have to: Amtrak has waived all change fees for reservations through December 31, 2020. If you decide you don’t want to travel and would rather cancel than postpone, please call 1-800-USA-RAIL and speak to an Amtrak agent.

Check train schedules: Check vacation schedules and train status before arriving at the station on Twitter (@PacSurfliners), Amtrak.com, the Track A Train Map (on Amtrak.com) or the Amtrak app.

Use an e-ticket: When you book a ticket online or through the Amtrak app, you will receive your ticket electronically. Save the ticket on your mobile device and present it to the conductor upon request. There’s no need to edit or keep track of a paper ticket. Please bring a valid ID with you.

If you see something, let me know: Report suspicious activity or unattended items to an Amtrak agent or member of the Amtrak Police Department at (800) 331-0008 by calling 911 or texting from a smartphone to APD11 or from a standard cellphone to 27311.

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About the author: News worker

The news staff for the Paso Robles Daily News wrote and edited this story by local writers and press releases. Scott Brennan is the editor of this newspaper and founder of Access Publishing. Connect with him on Twitter, LinkedIn, Instagram or follow his blog. He can be reached at [email protected]

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