Amadeus Expands Partnership with Couchbase to Assist Clients Scale and Adapt to Altering Journey Demand

LONDON, December 3, 2020 (GLOBE NEWSWIRE) – With a strong desire to get back on the road, travelers are cautiously searching for and booking flights and hotels. But travel gamers are facing a challenging new reality – one where performance, flexible operations, and personal service quickly take on a whole new meaning to stay relevant.

To this end, Amadeus has expanded its partnership with Couchbase, the developer of the enterprise-class multi-cloud database, to improve the NoSQL database. With the new multi-year contract, Amadeus will use Couchbase to dynamically scale its service levels and continue to deliver applications quickly. Couchbase’s versatile and cloud-independent database already supports a number of Amadeus search, purchasing and merchandising applications for airline and hotel customers, as well as Traveler DNA (formerly Customer Experience Management) – and Amadeus will be in line with the evolving Industry add more needs.

Expanding the use of Couchbase is part of Amadeus’s strategy to continue using the cloud and develop new applications to support the industry. Couchbase’s features such as integration with Kubernetes are an important element of this strategy, as well as ease of use for developers and the flexibility and scalability to allow solutions to ramp up and complete faster.

As a result, Amadeus developers have adopted Couchbase quickly and are seeing a significantly shorter time to market due to reduced data friction issues and easier integration with third party vendors. This fits well with Amadeus’ platform approach – engineers can quickly and efficiently solve a growing number of complex business challenges. Ultimately, this partnership opens the way to innovative solutions that enable greater personalization, an essential need in the current environment.

“Supporting the recovery of the travel industry is our primary goal. We are currently in an extremely challenging environment in which the industry must react quickly to changing needs and demands from travelers. ” Sylvain Roy, SVP, Technology Platforms and Engineering, Amadeus.

Roy Continued: “The ability to rapidly develop new travel applications and features while ensuring that our customers already rely on them to continue to operate at their maximum effectiveness is critical. Couchbase’s database makes it much easier for our engineers to focus on what they do best: solving our customers’ business challenges while improving collaboration with partners and developers. Our growing partnership will help us deliver the performance, scalability, flexibility, reliability and focus of our customers on the enterprise class that we need, and also allow us to innovate more freely in key areas such as merchandising, NDC or loyalty. “

“Amadeus is one of our largest and most important customers and the way they have used our technology has been impressive,” he said Matt Cain, President and CEO of Couchbase. “Amadeus has built a truly scalable platform that enables them to dynamically adjust service levels as needed, while driving future innovations aligned with their digital transformation initiatives. We are proud of our partnership with Amadeus and the role we have played in delivering wonderful experiences to their customers in ever changing circumstances. We look forward to continuing to support them as the travel industry recovers. “

About Couchbase

Unlike other NoSQL databases, Couchbase offers an enterprise-class multicloud-to-edge database that provides the robust capabilities required for business-critical applications on a highly scalable and available platform. Couchbase is a distributed cloud-native database that runs in modern dynamic environments and in any cloud, either customer managed or fully managed as a service. Couchbase is based on open standards and combines the best of NoSQL with the power and familiarity of SQL to make the transition from mainframe and relational databases easier.

Couchbase has become ubiquitous in our daily life; Our clients include industry leaders such as Amadeus, American Express, Carrefour, Cisco, Comcast / Sky, Disney, eBay, LinkedIn, Marriott, Tesco, Tommy Hilfiger, United and Verizon, as well as hundreds of other well-known names. More information is available at

About Amadeus

Travel forces make progress. Amadeus forces travel. Amadeus’ solutions connect travelers to the trips they want through travel agencies, search engines, tour operators, airlines, airports, hotels, cars and railways.

We have been developing our technology in partnership with the travel industry for over 30 years. We combine a deep understanding of how people travel with the ability to design and deploy the most complex, trusted, and critical systems our customers need. We help connect over 1.6 billion people annually with local travel companies in over 190 countries.

We are a company with a global mindset and a local presence wherever our customers need us.

Our goal is to shape the future of travel. We’re passionate about better technology that makes better travel possible.

Amadeus is an IBEX 35 company listed on the Spanish Stock Exchange under the name AMS.MC. The company is also part of the EuroStoxx50 and has been recognized by the Dow Jones Sustainability Index for the past eight years.

To learn more about Amadeus, visit

© 2020 Couchbase, Inc. All rights reserved. Couchbase, the Couchbase logo, and Couchbase product names and brands are trademarks of Couchbase, Inc. All other trademarks are the property of their respective owners.

Christina Knittel Couchbase 7752092461 [email protected]

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